Delete Data

User Data Deletion Instructions for ChatCron

This page explains the practical deletion flow for ChatCron account data, connected platform access, and platform-side revocation links.

Privacy Policy

Review what data ChatCron may process before requesting deletion.

Terms & Conditions

See the service rules that apply to connected accounts and user responsibilities.

Legal Center

Browse the complete legal document set from a single page.

Overview

This page explains how a user can request deletion of data associated with ChatCron and how to revoke connected platform access.

Section 1

How to Submit a Deletion Request

If you want ChatCron to delete your account data, send a request to:

Please use the subject line:

  • User Data Deletion Request

Please include enough information for us to identify your account, such as:

  • The email address used with ChatCron
  • Your ChatCron workspace or account name, if available
  • The connected platform account label, page name, channel name, or username, if relevant
  • Any platform-specific identifier you want us to review, if available

Section 2

What Happens After We Receive Your Request

After receiving a deletion request, we may:

  • Verify that the request is authorized
  • Ask for additional information if needed to locate the correct account
  • Disable or disconnect active integrations
  • Delete or deidentify personal data, account records, workflow settings, and connected tokens, subject to legal, security, fraud-prevention, backup, or audit retention needs

Section 3

Processing Timeline

ChatCron aims to process verified deletion requests within 30 days, unless a shorter or longer period is required by applicable law or is reasonably necessary due to the complexity of the request.

Section 4

Revoking Platform Access Directly

You can also revoke ChatCron's access directly from the connected platforms:

Revoking access on the platform side helps prevent new API actions while your deletion request is being processed.

Section 5

What We Delete

Subject to applicable law, security obligations, backup cycles, and legitimate operational needs, deletion may include:

  • ChatCron account information
  • Connected platform tokens and connection metadata
  • Templates, draft settings, and saved workflow configurations
  • Publishing job records and analytics snapshots that are no longer required
  • Other personal data associated with your ChatCron account

Section 6

What May Be Retained for a Limited Time

Some data may be retained for a limited period where reasonably necessary for:

  • Security and fraud prevention
  • Abuse investigation
  • Legal compliance
  • Dispute resolution
  • Backup recovery cycles

Section 7

Questions About Deletion Requests

If you have a question about account deletion or platform data removal, contact:

End of User Data Deletion Instructions - ChatCron - https://chatcron.com - [email protected]